Data Protection

Privacy Policy — det365

Det365 takes your personal information seriously. This Privacy Policy clearly explains how your data is collected, used, and protected.

Last Updated: January 2026

Your Information How secure is it?

How det365 Protects Your Privacy

SSL Encryption

Det365 uses 256-bit SSL encryption. All your transactions and personal information are transmitted in fully encrypted form.

Secure Data Storage

Your personal information is stored on secured servers. We remain vigilant at all times to prevent unauthorized access and data breaches.

KYC Verification Process

The identity verification process is fully secure. Documents you upload are used solely for verification purposes and are never shared with any third party.

Your Data Is Never Sold

Det365 never sells your personal information to advertisers or third parties. Your data is used solely for operating the platform.

Anti-Fraud Protection

Our 24-hour active fraud detection system safeguards your account and funds at all times. Any unusual activity is flagged immediately.

Your Full Control

You can view, update, or request deletion of your stored data at any time. Your rights over your data are always upheld.

Det365 Privacy Policy — Full Details

This Privacy Policy applies to det365 (det365.app) and all its users. By using the platform, you are considered to have agreed to this policy.

1

Types of Information Collected

Det365 collects specific types of information to manage your account, process payments, and improve our services. We only collect what is necessary — nothing more.

Personal Identification Information:

  • Full name & date of birth
  • Mobile Number & Email Address
  • National ID or passport number (for KYC verification)
  • Current Address

Financial Information:

  • Payment method details (bKash/Nagad number, USDT wallet)
  • Transaction History & Amounts
  • Deposit & Withdrawal Records

Technical Information:

  • IP Address & Device Type
  • Browser & Operating System Information
  • Login History & Platform Usage
  • Gaming Activity & Betting History
We never store your full card number or bank password. Payment information is always kept in encrypted form.
2

How Information Is Collected

Det365 collects your information through several methods. You should have a clear understanding of each:

Collection Method Data Type Purpose
Registration Form Name, mobile number, date of birth Account Registration
KYC Upload NID/Passport Photo Identity Verification
Payment Processing Mobile Banking Number Deposit/Withdraw
Cookies & Tracking IP Address, Browser Data Site Improvement
Support Contact Chat & Email Messages Troubleshooting
3

How Your Information Is Used

Det365 uses the information it collects exclusively for the purposes listed below. It is not used for anything else:

  • Account Management: Keeping your profile active and delivering a personalized experience.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Security Assurance: Prevention of fraud, account hacking, and unlawful activity.
  • Legal Obligations: Meeting the requirements of regulatory authorities.
  • Support Services: Resolving your issues quickly.
  • Promotional Communications: Notifying you about bonuses and offers with your consent.
  • Service Improvement: To improve site performance and overall user experience.
You can unsubscribe from promotional emails or notifications at any time. This will have no effect on your core account services.
4

Who Your Information Is Shared With

Det365 never sells your personal information. However, data may be shared in limited circumstances as outlined below:

  • Payment Partners: Only transaction-related data is processed for bKash, Nagad, or USDT.
  • Game Providers: Gaming activity data may be shared with the relevant provider while you play.
  • Law Enforcement: When required by legal order or court directive.
  • Fraud Prevention Agencies: For verifying suspicious activity.
All third parties are bound by strict confidentiality agreements before any data is shared with them. det365 ensures your information is used only for its stated purpose.
5

Cookies & Tracking Policy

Det365's website and app use cookies and similar technologies to improve site functionality and personalize your experience.

Cookie Types & Purposes:

  • Essential Cookies: These cookies are essential for maintaining login sessions and ensuring site security — the site will not function properly without them.
  • Functional Cookies: Remembers your preferences, language settings, and layout choices.
  • Analytics Cookies: To understand visitor traffic and identify which pages are most frequently used.
  • Marketing Cookies: To show you relevant offers based on your interests.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working.

6

Data Security Measures

Det365 uses industry-standard technology and processes to protect your personal information. Our security framework is as follows:

  • TLS 1.3 Encryption: All data transmissions are protected with industry-leading encryption.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Regular system audits conducted by third-party security experts.
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis.
  • Data Backup: Regular encrypted backups are performed.
In the event of a data security incident, det365 follows a policy of notifying affected users within 72 hours.
7

Your Data Rights

As a det365 user, you have full rights over your own data. Your rights are detailed below:

Right to Access Your Data

You can request to know what information det365 holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your personal data after closing your account.

Data Portability

You can request your information in a structured, portable format.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted for specific reasons.

Right to Object

You can object at any time to your data being used for marketing purposes.

To exercise any of these rights, contact the det365 support team. Requests are typically processed within 30 days.
8

Data Retention Period

Det365 retains your information only for as long as necessary. Retention periods vary depending on the type of data and applicable legal requirements:

Data Type Retention Period Reason
Account Information For the duration the account remains active Service Delivery
Transaction Records 5 Years Legal Obligations
KYC Documents 5 years after account closure Regulatory Requirements
Support Chat Logs 2 Years Quality of Service Assurance
Marketing Information Until consent is withdrawn Promotional Communications
Technical Logs 90 Days Security Monitoring

Once the retention period has elapsed, det365 will securely delete your data or anonymize it so that you can no longer be identified.

9

Minor Protection

Det365 strictly prohibits registration and use by anyone under the age of 18. We never knowingly collect or store any data from minors.

  • Age verification is mandatory at the time of registration.
  • Age verification documents are reviewed as part of the KYC process.
  • Accounts suspected of belonging to a minor are suspended immediately.
  • Any data inadvertently collected from a minor is deleted immediately.
If you believe a minor is using det365, please contact our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming View page.
10

Privacy Policy Updates

Det365 reserves the right to update or modify this Privacy Policy at any time. If significant changes are made, we will notify you in the following ways:

  • A notice will be published on the platform.
  • Updates will be sent to your registered email address.
  • The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after an updated policy is published will be taken as your acceptance of the new terms. If you object to the changes, you will have seven days to close your account.

11

Contact & Complaints

For any questions, concerns, or requests regarding this Privacy Policy, please contact the det365 support team. We will address your matter as promptly as possible.

Support Email: [email protected] (plain text — not clickable) | Responses are typically provided within 24–48 hours.

If you are not satisfied with the resolution of your complaint, you have the right to escalate it to the relevant regulatory authority.

General FAQ

Common Privacy Questions Answered

No. det365 never shares your mobile number with advertisers or third parties. Limited information is only shared with the relevant payment partner for payment processing purposes, and they are bound by strict confidentiality agreements.

You may request deletion of your personal data after closing your account. However, transaction records and KYC documents may be retained for up to 5 years due to legal obligations.

Yes, authorized det365 staff may view your gaming history for security and fraud prevention purposes. However, this information is never shared with third parties without a legitimate reason.

Disabling marketing and analytics cookies will not affect core site functionality. However, essential cookies are required to maintain login sessions and save your preferences — disabling them may prevent you from logging in.

All documents submitted for KYC verification are stored with 256-bit AES encryption. Only authorized members of the KYC verification team can access them, and access is automatically restricted once verification is complete.

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